Another Story: Car Overheated at Tanjung Malim

Last week, while my parents were driving to Kuala Lumpur from Penang, their car broke down somewhere near Tg Malim exit. Therefore, our car was towed to a workshop in Tanjung Malim for repair. After they dismantled our engine, we only being told that the repair will caused us a very unreasonable price which is >RM2k(Anyway, we managed to get it reduce to RM1850 later). Since it is a very unreasonable price, we asked if they can put them back since the car initially still working just that the temperature goes up after sometime. They threaten us that there is no more warranty once we start our engine after they put them back. So, we have no choice but to let them repair.

Four days later, after many phone calls being made and visit their workshop once again, we finally got our car back(of course, after RM1850 being paid). My sister is the one who went to Tanjung Malim to pick up the car since my parents and I already back to Penang. When my sister got the car back, the foreman from this workshop told my sis that one of the paip still leaking, he didn't repair for us because we keep on rushing them for the car. Since, we have had a very bad experience dealing with this workshop, we decided to drive our car back to KL rather than let them repair again.

When my sister reach Subang, she found the car engine mati twice when she slow down. So, she has to send the car for repair again immediately.

My sister has checked with the foreman in KL, with the stuff Hakim has repaired, it might only cost us RM600-RM700 in KL......

Second Victim

Pengalaman Dengan Plus Peronda

Pengalaman saya dengan Plus Peronda apabila kereta saya breakdown di Highway Plus agak kecewa sekali. Semasa kereta saya breakdown di tepi jalan kerana enjin panas/overheat saya telah merujuk masalah tersebut dengan kawan saya. Kawan menasihat supaya berhenti tepi jalan sampai enjin betul-betul sejuk baru cuba masuk air ke dalam radiator/tangki air. Ini kerana untuk mengelakkan enjin kereta rosak, terutama gasket blok enjin dan head enjin. Teorinya apabila besi tengah panas melampau, jangan sesekali menyiram air kepada besi tersebut kerana akan menyebabkan keretakan pada besi.

Tetapi apabila sampai Peronda Plus yang saya anggap berprofesional, dia terus masuk air dalam tangki air terkelu lidah saya. Saya tidak pasti sama ada mereka betul-betul tahu pasal enjin atau sengaja buat begitu. Jika mereka tidak tahu, atau dengan niat untuk nak bagi kereta pengguna terus jalan tanpa menolong dengan betul, tindakan ini akan mejahatnamkan kereta pengguna. Saya berpendapat pihak PLUS telah memberi satu kursus senggara kereta asas kepada kakitangan mereka (Peronda PLUS). Sekiranya mereka tidak tahu hal-hal senggaraan kereta maka mereka tidak layak jadi Peronda PLUS.

Ataupun mungkin Peronda PLUS telah bersubahat dengan golongan tertentu untuk mendapatkan Side Income dengan sengaja merosakkan kereta pengguna Highway supaya lagi teruk kerana ada komisen. Saya tidak pasti kesahihannya. Tetapi kawan-kawan saya juga ada sebut perkara ini. Jadi kita sebagai pengguna herus berhati-hati. Jangan percaya habis kepada Peronda Plus.

Pada pendapat saya Peronda PLUS seharusnya memberi perkhidmatan yang lebih profesional lagi.

1. Mereka mempunyai kemahiran teknikal ASAS untuk senggara kenderaan untuk mencari punca masalah.
   
2. Mampu memberi khidmat nasihat untuk pengguna menyelesaikan masalah.
3. Mampu memberi pertolongan kepada pengguna dengan ikhlas.

Jika mereka tidak berprofessional, jangan bekerja dalam bidang ini. Kerana Peronda PLUS kerja mereka kena membantu/memberi khidmat kepada pengguna jalan raya. TOLONG PAHAM PERANAN MASING-MASING.

Tyre Maintenance

This includes checking all suspension components to ensure there are no worn parts before they cause costly problems and a computer four wheel alignment. Please note, once a wear pattern has started, the wear pattern will continue even after the alignment, so if you plan to purchase new tires, get your alignment immediately following. Have your vehicle aligned at least once a year and sooner if you notice the following: Excessive or uneven tire wear, steering wheel pulls to the left or right, feeling of looseness or wandering, steering wheel is not centered when car is moving straight ahead.